Shipping and delivery

Where I can get my order?

You can receive it at the address you choose: address, work, etc.

How long will my order take to arrive?

For shipments to mainland Spain and Portugal, the delivery time is a maximum of 5 working days from the time it leaves our facilities.

Shipments to Ceuta, Melilla, the Balearic Islands, the Canary Islands and the rest of the countries of the European Union in 5 to 10 working days.

As the shipping cost?

Peninsular Spain: € 5.

Balearic Islands, Ceuta, Melilla and the Canary Islands: € 7.50

European Union countries: € 15

* Free shipping to Peninsular Spain on orders of € 50 or more.

* Free shipping to European Union countries on orders over € 100

* Free shipping to the Canary Islands, Ceuta and Melilla on orders over € 70

What is the delivery process?

The delivery of the order will be made at the address you have specified during the purchase process on the web. If the carrier indicates a delivery date and a tracking number, it will be notified via email. Once the package is to be delivered, if you are absent, the courier will try to reach you by phone. If it fails, a second delivery will be attempted. If delivery could not be made during this second attempt, the package will be deposited with the agency until a new delivery date is agreed.

In the event that 15 days after your order is available for delivery and the order has not been delivered for reasons not attributable to us, the courier will return the package to us. As a consequence of the re-expedition of the package, the client will have to pay again the amount of the shipping costs so that we can send the package back to his address.

You can also track your order in the "My Account / Order History" section on the web. Your order will be delivered at any time of the day between 8:00 and 20:00 from Monday to Friday except holidays.

• On Saturdays and Sundays no deliveries are made. It may be that during busy times such as Christmas, our carrier will reinforce the service and also deliver on Saturdays.

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